Every guide, in one place.

Nine practical write-ups on deciding whether an AI support agent fits, what it actually costs, how it goes live, and what changes once it is running. None of them require a demo first, and none of them assume you will end up choosing us.

Get a free demo on your site Browse every guide

Start with the one that answers the question you actually have, not the one at the top.

Support agent Answers in seconds

Do you ship to Canada, and what happens at customs?

Yes, we ship to Canada. The buyer pays duties on arrival. Shipping Policy

And if the package gets lost in transit?

I do not have anything in what I have been given about lost packages, and I do not want to guess. I can put this in front of the team with your question already attached. Want me to send it?

Every guide

Nine questions, answered honestly.

Each row is a real page, not a teaser. Click through for the full write-up: the honest tradeoffs, not the slogan version.

Deciding if it's right for you

Signs you need an AI support agent A plain checklist. If you recognize two or three of the signs, your support load has probably already outgrown one person. AI support agent vs live chat Live chat needs someone at the keyboard. An AI agent answers around the clock and hands off what genuinely needs a person. How to evaluate a vendor Six concrete questions with a checkable answer, not a slogan, to ask any vendor before you sign. Including us.

Cost and getting it live

What it costs The honest breakdown of what an AI support agent costs, and why most tools meter you per seat or per conversation. Support cost calculator Put in your own numbers and see roughly what your repetitive questions cost each month, and what an agent could take off your team. How Helpforge works Exactly what happens from your website URL to a live agent: the free demo, one line of code, and what we do every week after. How to add a chatbot to your site The real playbook either way: wire one up yourself, or have it built and run for you.

What actually changes

Reducing support tickets Most tickets are the same handful of questions asked a thousand ways. Here is how to answer them before they become a ticket. Reducing cart abandonment A shopper with an unanswered shipping or sizing question often just leaves. Here is how a grounded agent answers before they do.

Simple pricing

Whichever guide brought you here, the price is the same.

One flat build fee, one flat monthly, every feature included. Free demo on your real site before you pay anything.

$2,500 one-time build

+ $400 per month

You only pay once you have tested it on your own site and want it live, and you can cancel any time.

Start with a free demo

FAQ

About this list itself.

Do I have to read all of these before I can get a demo?

No. Everything here is optional context, not a precondition. Most people start with a free demo of their own site and read the guides that answer a question they actually still have.

Are these guides specific to Helpforge, or general advice?

Both. A few, like how Helpforge works and what it costs, describe our own product exactly. The rest, like whether you need one at all or how it compares to live chat, are written to hold up even if you end up choosing someone else.

Will these get updated if something changes?

Yes. Each one is checked against the live product rather than written once and left alone, and we would rather correct a page than leave a stale claim on it.

Where should I start?

If you are not sure you need one yet, start with the signs you need one. If you already know and want the mechanics, start with what it costs or how it goes live.

Get started

See it working on your real site.

Give us your website URL and we build a working demo of your agent, usually within 2 business days. You get a private link to test it, including your hardest question, before any commitment. No call, no credit card.