An AI support agent built for how a boutique agency actually runs.
Most of what lands in your inbox before a discovery call is the same handful of questions: what a project like theirs actually costs, what a monthly retainer covers versus a one-off project, whether you take on clients their size at all. Helpforge trains your agent on your own site so it answers those from your real service, pricing and process pages, and it says so plainly the moment a question needs an actual quote or a look at your current capacity, rather than guessing at either.
No support team, no dashboard to learn, no per-seat bills. You give us a URL, we do the rest.
What's actually included in your monthly retainer versus a one-off project?
Your services page states the retainer covers ongoing design and content work at a fixed monthly scope, with strategy work and larger campaigns billed as separate projects on top. A one-off project, like a rebrand, is scoped and quoted on its own rather than folded into the retainer rate. Services and pricing
Could you start our rebrand next month? Do you have the capacity right now?
I do not have visibility into the team's current project calendar, so I cannot confirm capacity for a specific start date. I can pass this along so the team can check and get back to you directly.
The questions a boutique agency answers over and over.
A generic chatbot answers these in a generic way. A prospect is asking about your specific retainer structure, your actual project minimum, or what a real engagement looks like week to week, and a confident wrong answer on any of the three either scares off a good-fit client or wastes a call on a bad-fit one. An agent trained on your own pages answers what it can and cites the page it came from.
"Does the branding package include a website" or "what exactly do we get for that fee" are the questions that eat inbox time before a call is even booked. The agent reads what your own services and pricing pages say about each package, states it exactly, and does not round a limited scope up into a bigger one.
The real published scope, not a friendlier guess.A prospect sizing you up wants to know whether you work with a business their size before they spend a call finding out. The agent answers from your published retainer terms and any stated project minimum, so it can qualify a fit or say plainly when your pages do not spell one out, rather than inventing a number your pages never gave it.
What your pricing pages actually state."What does working with you actually look like, and how long does a project like ours usually take" is specific enough that a generic bot fumbles it. The agent reads your process and case study pages and describes the real stages, discovery, concepting, delivery, in your own agency's language rather than a canned one.
Your real process, not a stock description.Prospects often lead with a broader claim than your site actually supports, "you've done work for a brand exactly like mine." The agent states what your portfolio and case study pages actually show, industries covered and work delivered, instead of confirming the flattering premise, and hands off anything your pages do not cover rather than guessing at it.
The published work, not the version that closes the call.Done-for-you, in three steps.
You do not build anything, learn a dashboard, or write a single answer. The whole point of done-for-you is that the work is ours.
Share your website URL
Give us your address and anything extra, like a services one-pager or a process deck. That is all we need to start. No account to set up, no code to touch yet.
We build and tune it
We read up to 120 pages of your site, service, pricing and process pages first, ground the agent in them, and send you a private demo on your real content, usually within 2 business days. You test it, including your hardest scoping question, and we tune it with you.
One line goes live
When you are happy, you paste one line of code onto your site, or we do it for you. We host, monitor and keep it current as your service packages, pricing and portfolio change. You never maintain it.
Built to refuse a guess, not just answer a question.
Most chatbot builders optimize for sounding confident. For an agency, confident and wrong is a real risk on two different fronts: a pricing or scope answer that turns into a dispute mid-project, and a capacity claim that only your actual project calendar can make. Here is what that means in practice.
What you get
- An agent trained on your own site, live with one line of code
- Answers that cite the page they came from, so a scope or quote is checkable
- A plain "I can't check that" on capacity, start dates and custom quotes, every time
- A handoff to your team the moment a prospect wants a real quote or wants to talk
What you skip
- A bot that guesses at a project price or a start date because it sounds plausible, when it has no visibility into your calendar or a project's real scope
- A scope answer that agrees with whatever the prospect hoped was included
- Per-seat or per-conversation bills that grow when you succeed
- A long-term contract; it runs month to month with no lock-in
One flat build fee, one flat monthly.
No per-seat charges, no per-conversation meter. The monthly covers hosting, the AI usage of a typical agency, monitoring, and re-indexing when your services or pricing change. You see it working on your real site before you pay anything.
Free demo on your real site first. You only pay once you have tested it and want it live, and you can cancel any time.
Boutique agency questions, answered.
Can it quote a price for our specific project?
No, and it will say so rather than guess. A custom project quote depends on scope only your team can assess, so the agent answers from your published packages, retainer terms and any stated project minimum, and offers to pass a specific project along for a real quote.
Can it confirm whether you have capacity to start a project right now?
No, and it will say so rather than guess. It does not connect to an internal project calendar or resourcing tool, so it cannot confirm a specific start date is open. It answers from what your pages publish about process and engagement, and points a prospect to your team for anything about current capacity.
Can it handle retainer and scope questions honestly?
Yes. It answers from your actual services and pricing pages, including what a retainer covers and what is billed separately, and it does not round a limited scope up into a bigger one. If a prospect's situation is not covered by what your pages say, it hands off instead of guessing.
Does it know which industries or clients you've worked with?
Only what your pages publish. If your portfolio or case study pages name an industry or a piece of work, it answers from that. If your pages do not cover a specific claim, it says so and hands off rather than flattering a prospect into thinking you have done work you have not shown.
Can I feed it a services one-pager or process deck directly?
Yes. Anything published on your site, plus a PDF, spreadsheet or document you hand us directly, becomes something the agent can answer from, cited back to the page or file it came from.
What happens when a question is genuinely outside what our site says?
It tells the prospect it is not sure and offers to pass them to your team, rather than inventing a price, a scope, or a piece of past work you never published. A confident wrong answer wastes a call on a bad-fit prospect or loses you a good one.
Do I need any technical skills to set it up?
No. You send us your website URL, we build and tune the agent, and going live is a single line of code that we can add for you. There is no dashboard to master and no content to write yourself.
How much does it cost?
A flat $2,500 one-time build fee and $400 per month, with a free demo on your real site first. The monthly covers hosting, the AI usage of a typical agency, monitoring and re-indexing. There are no per-seat or per-conversation charges.
See it working on your real site.
Give us your website URL and we build a working demo of your agent, usually within 2 business days. You get a private link to test it, including your own scoping and pricing questions, before any commitment. No call, no credit card.