An AI support agent built for how a home service business actually runs.
Most of what lands on your phone before a job is booked is the same handful of questions: roughly what a job like theirs costs, how long your warranty runs, whether you cover their area, and how soon you can get out there. Helpforge trains your agent on your own site so it answers those from your real estimate, warranty and service-area pages, and it draws one line no home service business can soften: it never quotes a binding price for a job it has not seen, and it never books a visit itself.
No support team, no dashboard to learn, no per-technician bills. You give us a URL, we do the rest.
How long is your warranty on a water heater install?
Your warranty page states installs carry a 2-year labor warranty, and most water heaters carry the manufacturer's own tank warranty on top, typically 6 to 12 years depending on the model. The labor warranty covers a failure caused by the install itself, not normal wear or a manufacturer defect. Warranty and guarantees
Roughly what would a replacement cost, and can you come out this week?
I can't put a real number on a specific job or confirm a technician's availability, that needs someone on your team to look at the install and check the schedule. I can pass this along so they can follow up with you directly.
The questions a home service business answers over and over.
A generic chatbot answers these in a generic way. A caller is asking about your actual rate structure, your real warranty terms, or whether you even cover their street, and a confident wrong answer on any of the three either costs you a job or costs you a callback you never should have taken. An agent trained on your own pages answers what it can and cites the page it came from.
"Roughly what would this cost" is the question every home service business gets before the phone even rings for real. The agent explains how your estimate process actually works, and states any published rate, service call fee, or minimum charge exactly, but it never invents a fixed price for a job it has never seen. That call always goes to a person.
Your real estimate process, never a made-up number.A customer deciding between you and the next name on the list wants to know exactly what's covered and for how long. The agent reads your published warranty page and states the real terms, including what voids it, instead of a vague "everything's guaranteed" that means nothing until there's a dispute.
Your real warranty terms, cited to the page."Do you even come out to my area, and how fast" decides whether a caller books you or calls the next number. The agent answers from your published service area and typical response time, and says plainly when the question needs an actual scheduled visit that only your team can confirm.
Your real coverage, never a guessed ETA.A homeowner comparing quotes wants to know what brand you install, how a repair is actually done, or whether you're licensed and insured. The agent answers from what your own pages state about materials, methods, licensing and insurance, and says so when a claim is not something your site actually publishes, rather than rounding it up.
The published facts, not a flattering guess.Done-for-you, in three steps.
You do not build anything, learn a dashboard, or write a single answer. The whole point of done-for-you is that the work is ours.
Share your website URL
Give us your address and anything extra, like a rate sheet or warranty document. That is all we need to start. No account to set up, no code to touch yet.
We build and tune it
We read up to 120 pages of your site, service, pricing and warranty pages first, ground the agent in them, and send you a private demo on your real content, usually within 2 business days. You test it, including your toughest pricing question, and we tune it with you.
One line goes live
When you are happy, you paste one line of code onto your site, or we do it for you. We host, monitor and keep it current as your rates, warranty terms and service area change. You never maintain it.
Built to refuse a guess, not just answer a question.
Most chatbot builders optimize for sounding confident. For a business that works in someone's home, confident and wrong is a real risk on two fronts: a price answer that turns into an argument on the job, and a scheduling promise nobody on your crew actually made. Here is what that means in practice.
What you get
- An agent trained on your own site, live with one line of code
- Answers that cite the page they came from, so a warranty claim is checkable
- A plain "I can't confirm that" on binding quotes and booked visits, every time
- A handoff to your team the moment a caller wants a real quote or wants to book
What you skip
- A bot that quotes a fixed price for a job it has never seen, because a caller pressed for a number
- A booked appointment nobody on your crew actually confirmed
- Per-technician or per-conversation bills that grow when you succeed
- A long-term contract; it runs month to month with no lock-in
One flat build fee, one flat monthly.
No per-technician charges, no per-conversation meter. The monthly covers hosting, the AI usage of a typical home service business, monitoring, and re-indexing when your rates or warranty terms change. You see it working on your real site before you pay anything.
Free demo on your real site first. You only pay once you have tested it and want it live, and you can cancel any time.
Home service business questions, answered.
Can it quote a binding price for my job?
No, and it will say so rather than guess. A real price depends on things only a technician can assess on site, so the agent explains your published estimate process and any stated rate, service call fee or minimum, and offers to pass the job along for a real quote.
Can it book an appointment or check technician availability?
No. It does not connect to a scheduling system or a technician's calendar, so it cannot confirm or book a specific visit. It explains how booking works on your site and hands the caller to your team to actually schedule it.
Does it give legal or permit advice?
No. It answers only from what your own pages say about your services and terms, never with a legal read on a specific permit question, code requirement or contract. Those go straight to your team.
Does it know our actual warranty terms?
Yes, from your published warranty page. It states the real terms, including what is not covered, instead of a vague assurance that everything is guaranteed.
Can it answer questions about materials, brands or methods we use?
Yes, from what your own pages publish about materials, suppliers and methods. If something is not published on your site, it says so instead of guessing.
What happens when a question is genuinely outside what our site says?
It tells the caller it is not sure and offers to connect them with your team, rather than inventing a price, a timeline, or a coverage claim. A confident wrong answer on a home job is worse than none at all.
Can I hand it a rate sheet or warranty document directly?
Yes. Anything published on your site, plus a PDF, spreadsheet or document you hand us directly, becomes something the agent can answer from, cited back to the page or file it came from.
Do I need any technical skills to set it up?
No. You send us your website URL, we build and tune the agent, and going live is a single line of code that we can add for you. There is no dashboard to master and no content to write yourself.
How much does it cost?
A flat $2,500 one-time build fee and $400 per month, with a free demo on your real site first. The monthly covers hosting, the AI usage of a typical home service business, monitoring and re-indexing. There are no per-technician or per-conversation charges.
See it working on your real site.
Give us your website URL and we build a working demo of your agent, usually within 2 business days. You get a private link to test it, including your own pricing and warranty questions, before any commitment. No call, no credit card.