An AI support agent for your small business, built and run for you.
When you run a small business, you are the support team. Helpforge trains a custom agent on your own website, your hours, shipping, returns, policies and FAQs, so the same questions stop landing in your inbox at 11pm. It installs with one line, we build and tune it with you, and it says it is not sure instead of inventing an answer that could cost you a customer.
No support team, no new software to learn, no per-seat bills. You give us a URL, we do the rest.
Do you ship to Canada, and how long does it take?
Yes, we ship to Canada. Orders usually arrive in 5 to 10 business days after they leave our workshop, and any customs duties are the buyer's responsibility. Shipping policy
Where is my order right now?
I cannot look up a live order status, so I will not guess. Send us your order number and we will check it for you right away.
The questions you answer over and over.
Most of a small business's support is the same handful of questions, asked by different people, at every hour. An agent trained on your own pages answers them instantly, so you get your evenings back and only the genuinely new questions reach you.
Shipping, returns, hours, sizing, stock. The questions that fill your inbox are already answered somewhere on your site. The agent reads all of it and gives the answer in the chat, with a link to the page it came from.
You wrote the answer once; now it gets delivered a hundred times.Customers ask when you are asleep. A question at midnight gets a real answer at midnight, not a form and a two-day wait. The buyer who would have drifted off to a competitor stays and checks out.
Always on, without you being always on.A launch or a holiday floods your inbox. The agent absorbs the spike without you hiring for it, and the price does not move: it is flat whether you get 50 chats or 5,000.
A rush becomes a good day, not a backlog.A made-up answer is worse than none. When the agent is not sure, it says so and offers to pass the customer to you, rather than inventing a policy or a delivery date. Your name is on it, so it is built to protect it.
It refuses gracefully instead of guessing confidently.Done-for-you, in three steps.
You do not build anything, learn a dashboard, or write a single answer. The whole point of done-for-you is that the work is ours.
Share your website URL
Give us your address and anything extra, like a policy PDF or a price list. That is all we need to start. No account to set up, no code to touch yet.
We build and tune it
We read your whole site, ground the agent in it, and send you a private demo on your real content, usually within 2 business days. You test it, refusals and all, and we tune it with you.
One line goes live
When you are happy, you paste one line of code onto your site, or we do it for you. We host, monitor and keep it current as your site changes. You never maintain it.
Made for a business without a support team.
Most support tools are priced and built for a room full of agents. This one is built for the opposite: a founder, an owner, a two-person shop. Here is what that means in practice.
What you get
- An agent trained on your own site, live with one line of code
- Answers that cite the page they came from, so they are checkable
- A handoff to you the moment a customer needs a human
- Hosting, monitoring and re-indexing, all handled by us
What you skip
- Per-seat or per-conversation bills that grow when you succeed
- A dashboard to learn and content to write yourself
- A bot that invents policies and puts words in your mouth
- A long-term contract; it runs month to month with no lock-in
One flat build fee, one flat monthly.
No per-seat charges, no per-conversation meter. The monthly covers hosting, the AI usage of a typical small business, monitoring, and re-indexing when your site changes. You see it working on your real site before you pay anything.
Free demo on your real site first. You only pay once you have tested it and want it live, and you can cancel any time.
Small business questions, answered.
What is an AI support agent for a small business?
It is a chat assistant trained on your own website, so it can answer your customers' questions about shipping, returns, hours, products and policies in your own words. For a small business it means the repetitive questions get answered instantly and around the clock, without you hiring a support person or answering the same email for the hundredth time.
Do I need any technical skills to set it up?
No. This is done-for-you: you send us your website URL, we build and tune the agent, and going live is a single line of code that we can add for you. There is no dashboard to master and no content to write yourself. If you can send an email, you can get set up.
How is this different from a chatbot builder I set up myself?
DIY builders hand you an empty tool and leave the work, and the maintenance, to you. Helpforge does the building, grounds the agent in your real content so it does not make things up, hosts and monitors it, and keeps it current as your site changes. You get the outcome without the project.
What happens when it does not know an answer?
It tells the customer it is not sure and offers to pass them to you, rather than inventing a policy, a price or a delivery date. That honesty is deliberate: for a small business a confident wrong answer damages trust, so the agent is built to refuse gracefully and hand off instead of guessing.
How much does it cost for a small business?
A flat $2,500 one-time build fee and $400 per month, with a free demo on your real site first. The monthly covers hosting, the AI usage of a typical small business, monitoring and re-indexing. There are no per-seat or per-conversation charges, so the price does not climb when you get busy.
Will it replace me or my staff?
No, it takes the repetitive questions off you so you can spend your time on the ones that need a human. It answers the routine shipping and returns questions and hands anything personal, upset or account-specific straight to you, with the details carried over so you are not starting from scratch.
How long until it is live on my site?
We usually have a working demo trained on your real content within 2 business days of getting your URL. You test it and we tune it with you, then it goes live with one line of code whenever you are ready. If it is not useful, the demo simply expires and you owe nothing.
See it working on your real site.
Give us your website URL and we build a working demo of your agent, usually within 2 business days. You get a private link to test it, refusals and all, before any commitment. No call, no credit card.